{"id":22539,"date":"2021-04-10T11:15:41","date_gmt":"2021-04-10T04:15:41","guid":{"rendered":"https:\/\/ben.com.vn\/tin-tuc\/?p=22539"},"modified":"2021-11-16T16:41:26","modified_gmt":"2021-11-16T09:41:26","slug":"kpi-la-gi","status":"publish","type":"post","link":"https:\/\/ben.com.vn\/tin-tuc\/kpi-la-gi\/","title":{"rendered":"T\u00ecm hi\u1ec3u KPI l\u00e0 g\u00ec? C\u00e1ch Tri\u1ec3n Khai KPI theo c\u00f4ng th\u1ee9c SMART"},"content":{"rendered":"<p>D\u00f9 \u0111i l\u00e0m \u1edf b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o b\u1ea1n c\u0169ng \u0111\u1ec1u \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ph\u1ea3i ho\u00e0n th\u00e0nh m\u1ed9t l\u01b0\u1ee3ng KPI n\u00e0o \u0111\u00f3, c\u00f3 th\u1ec3 theo ng\u00e0y, theo tu\u1ea7n ho\u1eb7c theo th\u00e1ng. C\u00f3 nh\u1eefng ng\u01b0\u1eddi m\u1edbi \u0111i l\u00e0m s\u1ebd ch\u01b0a hi\u1ec3u \u0111\u01b0\u1ee3c \u00fd ngh\u0129a c\u1ee7a <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/ben.com.vn\/tin-tuc\/kpi-la-gi\/\"><strong>KPI l\u00e0 g\u00ec<\/strong><\/a><\/span> v\u00e0 t\u1ea1i sao h\u1ecd c\u1ea7n ph\u1ea3i c\u00f3 KPI. Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, Ben Computer s\u1ebd gi\u00fap b\u1ea1n gi\u1ea3i th\u00edch thu\u1eadt ng\u1eef n\u00e0y. Ngo\u00e0i ra, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 t\u1ef1 x\u00e2y d\u1ef1ng KPI cho b\u1ea3n th\u00e2n d\u1ef1a tr\u00ean c\u00f4ng th\u1ee9c SMART.<\/p>\n<h2><strong>\u0110\u1ecbnh ngh\u0129a: KPI l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i KPI<\/strong><\/h2>\n<p>KPI l\u00e0 3 ch\u1eef c\u00e1i \u0111\u1ea7u c\u1ee7a c\u1ee5m t\u1eeb Key Performance Indicator, d\u1ecbch sang ti\u1ebfng Vi\u1ec7t l\u00e0\u00a0<i>Ch\u1ec9 s\u1ed1 ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng.\u00a0<\/i>T\u1ee9c l\u00e0 g\u00ec? T\u1eeb ch\u1ec9 s\u1ed1 KPI, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c ph\u00f2ng ban, hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean t\u1eeb \u0111\u00f3 c\u00f3 s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh cho ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf, v\u1edbi n\u0103ng l\u1ef1c \u0111\u1ec3 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u00e0 cao nh\u1ea5t. Ngo\u00e0i ra, d\u1ef1a tr\u00ean ch\u1ec9 s\u1ed1 KPI, doanh nghi\u1ec7p c\u0169ng d\u00f9ng n\u00f3 l\u00e0m c\u0103n c\u1ee9 \u0111\u1ec3 t\u00ednh l\u01b0\u01a1ng, th\u01b0\u1edfng cho \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 c\u1ee7a m\u00ecnh.<\/p>\n<figure id=\"attachment_22540\" aria-describedby=\"caption-attachment-22540\" style=\"width: 1920px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-22540 size-full\" title=\"\u0110\u1ecbnh ngh\u0129a: KPI l\u00e0 g\u00ec?\" src=\"https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/kpi-la-gi.jpg\" alt=\"\u0110\u1ecbnh ngh\u0129a: KPI l\u00e0 g\u00ec?\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/kpi-la-gi.jpg 1920w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/kpi-la-gi-300x169.jpg 300w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/kpi-la-gi-1024x576.jpg 1024w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/kpi-la-gi-768x432.jpg 768w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/kpi-la-gi-1536x864.jpg 1536w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/kpi-la-gi-750x422.jpg 750w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/kpi-la-gi-1140x641.jpg 1140w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><figcaption id=\"caption-attachment-22540\" class=\"wp-caption-text\">\u0110\u1ecbnh ngh\u0129a: KPI l\u00e0 g\u00ec?<\/figcaption><\/figure>\n<p>\u0110i k\u00e8m kh\u00e1i ni\u1ec7m kpi th\u00ec th\u01b0\u1eddng s\u1ebd l\u00e0 ch\u1ea1y kpi. V\u1eady ch\u1ea1y KPI ngh\u0129a l\u00e0 g\u00ec? Ch\u1ea1y KPI \u0111\u01b0\u1ee3c hi\u1ec3u \u0111\u01a1n gi\u1ea3n l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n \u0111ang c\u1ed1 g\u1eafng ho\u00e0n th\u00e0nh c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee9c KPI \u0111\u1eb7t ra.<\/p>\n<p>Hi\u1ec7n nay c\u00f3 2 lo\u1ea1i KPI th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho doanh nghi\u1ec7p \u0111\u00f3 l\u00e0:<\/p>\n<ul>\n<li><strong>KPIs \u0111\u01b0\u1ee3c g\u1eafn v\u1edbi m\u1ee5c ti\u00eau mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c:<\/strong> \u0110\u00e2y l\u00e0 m\u1ee5c ti\u00eau \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn s\u1ef1 s\u1ed1ng c\u00f2n c\u1ee7a doanh nghi\u1ec7p. C\u00e1ch m\u1ee5c ti\u00eau mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c th\u01b0\u1eddng l\u00e0 ti\u1ec1n, l\u1ee3i nhu\u1eadn v\u00e0 market share.<\/li>\n<li><strong>KPIs \u0111\u01b0\u1ee3c g\u1eafn v\u1edbi m\u1ee5c ti\u00eau mang t\u00ednh chi\u1ebfn thu\u1eadt:<\/strong> \u0110\u00e2y l\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t ho\u1eb7c \u0111\u1ebfn g\u1ea7n h\u01a1n v\u1edbi m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. Th\u00f4ng th\u01b0\u1eddng KPIs g\u1eafn v\u1edbi m\u1ee5c ti\u00eau chi\u1ebfn thu\u1eadt s\u1ebd do nh\u1eefng b\u1ea1n qu\u1ea3n l\u00fd \u0111\u01b0a ra v\u00e0 \u00e1p cho nh\u1eefng nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi th\u1ef1c hi\u1ec7n.<\/li>\n<\/ul>\n<h2><strong>\u00dd ngh\u0129a c\u1ee7a ch\u1ec9 s\u1ed1 KPI trong doanh nghi\u1ec7p<\/strong><\/h2>\n<p>Trong m\u1ed9t doanh nghi\u1ec7p s\u1ebd c\u00f3 nhi\u1ec1u b\u1ed9 ph\u1eadn, m\u1ed7i b\u1ed9 ph\u1eadn l\u1ea1i c\u00f3 m\u1ed9t ch\u1ec9 ti\u00eau KPI kh\u00e1c nhau v\u00e0 c\u00e1ch \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 kh\u00e1c nhau. Nh\u00ecn chung, KPI l\u00e0 th\u01b0\u1edbc \u0111o \u0111\u00e1ng tin c\u1eady nh\u1ea5t khi \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1eebng ph\u00f2ng ban, gi\u00fap doanh nghi\u1ec7p \u0111i theo \u0111\u00fang l\u1ed9 tr\u00ecnh, k\u1ebf ho\u1ea1ch v\u00e0 t\u1ea7m nh\u00ecn, s\u1ee9 m\u1ec7nh c\u1ee7a m\u00ecnh. KPI c\u00f3 th\u1ec3 chia th\u00e0nh c\u00e1c ph\u00e2n lo\u1ea1i nh\u01b0: KPI kinh doanh, KPI ti\u1ebfp th\u1ecb, KPI b\u00e1n h\u00e0ng,\u2026<\/p>\n<figure id=\"attachment_34322\" aria-describedby=\"caption-attachment-34322\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-34322 size-full\" src=\"https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/chay-kpi-nghia-la-gi.jpg\" alt=\"ch\u1ea1y kpi ngh\u0129a l\u00e0 g\u00ec \" width=\"640\" height=\"375\" srcset=\"https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/chay-kpi-nghia-la-gi.jpg 640w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/chay-kpi-nghia-la-gi-300x176.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-34322\" class=\"wp-caption-text\">KPI ch\u00ednh l\u00e0 th\u01b0\u1edbc \u0111o \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1eebng ph\u00f2ng ban<\/figcaption><\/figure>\n<p>\u0110\u1ec3 c\u00f3 m\u1ed9t b\u1ea3n KPI h\u1ee3p l\u00fd c\u1ea7n c\u00f3 s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a tr\u01b0\u1edfng ph\u00f2ng ban v\u00e0 b\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1. B\u1edfi l\u1ebd, n\u1ebfu m\u1ed9t trong hai l\u00e0 b\u00ean ra KPI th\u00ec s\u1ebd thi\u1ebfu \u0111i s\u1ef1 kh\u00e1ch quan ho\u1eb7c ch\u1ee7 quan.<\/p>\n<ul>\n<li>Khi tr\u01b0\u1edfng ph\u00f2ng t\u1ef1 \u0111\u1eb7t KPI cho ph\u00f2ng ban c\u1ee7a m\u00ecnh: s\u1ebd d\u1eabn \u0111\u1ebfn vi\u1ec7c m\u1ee5c ti\u00eau \u0111\u1eb7t ra nh\u1eb9 nh\u00e0ng qu\u00e1, d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n, \u00edt \u00e1p l\u1ef1c khi\u1ebfn cho nh\u00e2n vi\u00ean c\u1ee9 m\u00e3i d\u1eadm ch\u00e2n t\u1ea1i ch\u1ed7, kh\u00f4ng ph\u00e1t huy \u0111\u01b0\u1ee3c c\u00e1c \u0111i\u1ec3m m\u1ea1nh c\u1ee7a m\u00ecnh.<\/li>\n<\/ul>\n<ul>\n<li>Khi b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 l\u00e0 ng\u01b0\u1eddi \u0111\u1eb7t KPI cho c\u00e1c ph\u00f2ng ban: s\u1ebd d\u1eabn \u0111\u1ebfn vi\u1ec7c \u0111\u1eb7t m\u1ee5c ti\u00eau qu\u00e1 cao m\u00e0 ph\u00f2ng ban kh\u00f4ng th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c (do kh\u00f4ng hi\u1ec3u r\u00f5 t\u00ecnh h\u00ecnh c\u0169ng nh\u01b0 kh\u1ea3 n\u0103ng c\u1ee7a doanh nghi\u1ec7p, ph\u00f2ng ban).<\/li>\n<\/ul>\n<p>Ch\u00ednh v\u00ec v\u1eady, s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa hai ng\u01b0\u1eddi khi \u0111\u01b0a ra KPI cho ph\u00f2ng ban l\u00e0 r\u1ea5t c\u1ea7n thi\u1ebft.<\/p>\n<blockquote><p>Ch\u1eafc h\u1eb3n m\u1ed7i l\u1ea7n ph\u1ecfng v\u1ea5n c\u00e1c \u1ee9ng vi\u00ean s\u1ebd quan t\u00e2m \u0111\u1ebfn m\u1ee9c l\u01b0\u01a1ng gross v\u00e0 l\u01b0\u01a1ng net. V\u1eady b\u1ea1n c\u00f3 th\u1ef1c s\u1ef1 hi\u1ec3u <span style=\"color: #ff0000;\"><strong><a style=\"color: #ff0000;\" href=\"https:\/\/ben.com.vn\/tin-tuc\/luong-gross-la-gi\/\">L\u01b0\u01a1ng Gross l\u00e0 g\u00ec<\/a><\/strong><\/span>?<\/p><\/blockquote>\n<h2><strong>C\u00e1ch tri\u1ec3n khai KPI theo c\u00f4ng th\u1ee9c SMART<\/strong><\/h2>\n<p>C\u00f4ng th\u1ee9c SMART hay c\u00f2n g\u1ecdi l\u00e0 m\u00f4 h\u00ecnh SMART \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ea5t nhi\u1ec1u trong cu\u1ed9c s\u1ed1ng, k\u1ec3 c\u1ea3 nh\u1eefng vi\u1ec7c nh\u01b0 l\u1eadp k\u1ebf ho\u1ea1ch, thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau\u2026 \u0111\u1ed1i v\u1edbi KPI, c\u00f4ng th\u1ee9c n\u00e0y gi\u00fap x\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 ti\u00eau KPI m\u1ed9t c\u00e1ch th\u00f4ng minh (Smart). \u00dd ngh\u0129a c\u1ee7a SMART \u0111\u01b0\u1ee3c di\u1ec5n t\u1ea3 nh\u01b0 sau:<\/p>\n<figure id=\"attachment_22546\" aria-describedby=\"caption-attachment-22546\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-22546 size-full\" title=\"X\u00e2y d\u1ef1ng KPI theo c\u00f4ng th\u1ee9c SMART\" src=\"https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/SMART-digital-resource-1024x536-1.jpg\" alt=\"X\u00e2y d\u1ef1ng KPI theo c\u00f4ng th\u1ee9c SMART\" width=\"1024\" height=\"536\" srcset=\"https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/SMART-digital-resource-1024x536-1.jpg 1024w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/SMART-digital-resource-1024x536-1-300x157.jpg 300w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/SMART-digital-resource-1024x536-1-768x402.jpg 768w, https:\/\/ben.com.vn\/tin-tuc\/wp-content\/uploads\/2021\/04\/SMART-digital-resource-1024x536-1-750x393.jpg 750w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-22546\" class=\"wp-caption-text\">X\u00e2y d\u1ef1ng KPI theo c\u00f4ng th\u1ee9c SMART<\/figcaption><\/figure>\n<h3><strong>S \u2013 Specific: r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3<\/strong><\/h3>\n<p>Trong b\u1ea5t c\u1ee9 vi\u1ec7c g\u00ec l\u00e0m \u0111\u1ec1u c\u1ea7n c\u00f3 s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 c\u1ee5 th\u1ec3. Nh\u00e2n vi\u00ean s\u1ebd kh\u00f4ng bi\u1ebft m\u00ecnh c\u1ea7n c\u1ed1 g\u1eafng \u0111\u1ebfn \u0111\u00e2u v\u00e0 \u0111\u1ea1t ch\u1ec9 ti\u00eau nh\u01b0 th\u1ebf n\u00e0o. Gi\u1ea3 s\u1eed, doanh nghi\u1ec7p ch\u1ec9 \u0111\u01b0a ra m\u1ee5c ti\u00eau l\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ph\u1ea3i \u0111\u1ea1t doanh s\u1ed1 cao h\u01a1n n\u0103m tr\u01b0\u1edbc, nh\u01b0ng l\u1ea1i kh\u00f4ng cho con s\u1ed1 c\u1ee5 th\u1ec3 l\u00e0 bao nhi\u00eau th\u00ec nh\u00e2n vi\u00ean c\u0169ng kh\u00f3 m\u00e0 bi\u1ebft c\u00e1ch tri\u1ec3n khai c\u00f4ng vi\u1ec7c.<\/p>\n<p><i>N\u0103m 2019, doanh thu \u0111\u1ea1t 1000 t\u1ef7. M\u1ee5c ti\u00eau n\u0103m 2020 l\u00e0 doanh s\u1ed1 \u0111\u1ea1t cao h\u01a1n n\u0103m 2019, v\u1eady n\u1ebfu l\u00e0 1000,000001 t\u1ef7 th\u00ec v\u1eabn l\u00e0 cao h\u01a1n??\u00a0<\/i><\/p>\n<h3><strong>M \u2013 Measurable:\u00a0c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng<\/strong><\/h3>\n<p>Doanh nghi\u1ec7p c\u1ea7n x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/p>\n<h3><strong>A \u2013 Attainable:\u00a0c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c<\/strong><\/h3>\n<p>Doanh nghi\u1ec7p kh\u00f4ng th\u1ec3 \u0111\u1ec1 ra m\u1ed9t m\u1ee5c ti\u00eau qu\u00e1 cao, kh\u00f4ng th\u1ec3 n\u00e0o \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u1ec3 \u00e9p nh\u00e2n vi\u00ean ph\u1ea3i l\u00e0m c\u1eadt l\u1ef1c d\u00f9 bi\u1ebft k\u1ebft qu\u1ea3 kh\u00f4ng th\u1ec3 ho\u00e0n th\u00e0nh. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn g\u00e2y \u00e1p l\u1ef1c n\u1eb7ng n\u1ec1 t\u1edbi nh\u00e2n vi\u00ean ho\u1eb7c g\u00e2y s\u1ef1 ch\u00e1n n\u1ea3n, kh\u00f4ng mu\u1ed1n ti\u1ebfp t\u1ee5c l\u00e0m vi\u1ec7c n\u1eefa, \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<h3><strong>R \u2013 Relevant:\u00a0th\u1ef1c t\u1ebf<\/strong><\/h3>\n<p>Th\u1ef1c t\u1ebf l\u00e0 g\u00ec, l\u00e0 doanh nghi\u1ec7p c\u1ea7n \u0111\u1eb7t m\u1ee5c ti\u00eau KPI g\u1eafn li\u1ec1n v\u1edbi m\u1ee5c ti\u00eau, t\u1ea7m nh\u00ecn v\u00e0 s\u1ee9 m\u1ec7nh c\u1ee7a h\u1ecd, c\u00f3 nh\u01b0 v\u1eady th\u00ec m\u1edbi gi\u00fap doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n \u0111\u00fang h\u01b0\u1edbng.<\/p>\n<h3><strong>T \u2013 Timebound:\u00a0C\u00f3 th\u1eddi h\u1ea1n<\/strong><\/h3>\n<p>R\u00f5 r\u00e0ng l\u00e0 l\u00e0m g\u00ec c\u0169ng c\u1ea7n c\u00f3 th\u1eddi gian, th\u1eddi h\u1ea1n v\u00e0 doanh nghi\u1ec7p c\u0169ng c\u1ea7n \u0111\u1eb7t m\u1ed9t deadline \u0111\u1ec3 nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, sau \u0111\u00f3 b\u00e1o c\u00e1o l\u1ea1i \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u1ec1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<p>Th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau kh\u00f4ng n\u00ean \u0111\u1ec3 qu\u00e1 ng\u1eafn n\u1ebfu kh\u00f4ng s\u1ebd g\u00e2y \u00e1p l\u1ef1c cho nh\u00e2n vi\u00ean, d\u1eabn t\u1edbi l\u00e0m vi\u1ec7c kh\u00f4ng \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3. Nh\u01b0ng th\u1eddi h\u1ea1n c\u0169ng kh\u00f4ng n\u00ean \u0111\u1ec3 qu\u00e1 l\u00e2u n\u1ebfu kh\u00f4ng s\u1ebd t\u1ea1o cho nh\u00e2n vi\u00ean tr\u1ea1ng th\u00e1i chai l\u1ef3, n\u01b0\u1edbc \u0111\u1ebfn ch\u00e2n m\u1edbi nh\u1ea3y.<\/p>\n<p>C\u00f3 th\u1ec3 th\u1ea5y, vi\u1ec7c \u0111\u1eb7t ra KPI trong doanh nghi\u1ec7p l\u00e0 r\u1ea5t quan tr\u1ecdng v\u00e0 gi\u00fap h\u1ecd \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c kh\u00e1 t\u1ed1t. Tuy nhi\u00ean \u0111\u1ec3 t\u1ea1o ra m\u1ed9t b\u1ea3ng ti\u00eau ch\u00ed KPI c\u0169ng kh\u00f4ng ph\u1ea3i \u0111\u01a1n gi\u1ea3n, \u0111\u00f2i h\u1ecfi ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ea3i c\u00f3 s\u1ef1 t\u00ednh to\u00e1n k\u1ef9 c\u00e0ng v\u00e0 linh ho\u1ea1t qua t\u1eebng giai \u0111o\u1ea1n, th\u1eddi k\u1ef3 c\u1ee7a th\u1ecb tr\u01b0\u1eddng c\u0169ng nh\u01b0 c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p>Tr\u00ean \u0111\u00e2y \u0111\u00e3 gi\u1ea3i th\u00edch r\u00f5 v\u1ec1 <strong>KPI l\u00e0 g\u00ec<\/strong> v\u00e0 c\u00e1ch thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau theo m\u00f4 h\u00ecnh SMART m\u00e0 doanh nghi\u1ec7p n\u00ean d\u00f9ng khi \u0111\u1eb7t KPI cho c\u00e1c ph\u00f2ng ban. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1eb7t KPI cho b\u1ea3n th\u00e2n m\u00ecnh n\u1ebfu nh\u01b0 c\u1ea7n m\u1ed9t \u00e1p l\u1ef1c n\u00e0o \u0111\u00f3 \u0111\u1ec3 ph\u00e1t tri\u1ec3n h\u01a1n trong c\u00f4ng vi\u1ec7c. Hi v\u1ecdng b\u00e0i vi\u1ebft n\u00e0y s\u1ebd c\u00f3 \u00edch \u0111\u1ed1i v\u1edbi b\u1ea1n. Ch\u00fac b\u1ea1n th\u00e0nh c\u00f4ng!<\/p>\n<blockquote><p>C\u00f3 th\u1ec3 b\u1ea1n s\u1ebd quan t\u00e2m: <span style=\"color: #ff0000;\"><strong><a style=\"color: #ff0000;\" href=\"https:\/\/ben.com.vn\/tin-tuc\/ceo-la-gi\/\">CEO l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a CEO trong doanh nghi\u1ec7p<\/a><\/strong><\/span><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>D\u00f9 \u0111i l\u00e0m \u1edf b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o b\u1ea1n c\u0169ng \u0111\u1ec1u \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ph\u1ea3i ho\u00e0n th\u00e0nh m\u1ed9t l\u01b0\u1ee3ng KPI n\u00e0o \u0111\u00f3, c\u00f3 th\u1ec3 theo ng\u00e0y, theo tu\u1ea7n ho\u1eb7c theo th\u00e1ng. C\u00f3 nh\u1eefng ng\u01b0\u1eddi m\u1edbi \u0111i l\u00e0m s\u1ebd ch\u01b0a hi\u1ec3u \u0111\u01b0\u1ee3c \u00fd ngh\u0129a c\u1ee7a KPI l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao h\u1ecd c\u1ea7n ph\u1ea3i c\u00f3 [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":22540,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[45],"tags":[],"class_list":["post-22539","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wiki"],"_links":{"self":[{"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/posts\/22539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/comments?post=22539"}],"version-history":[{"count":2,"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/posts\/22539\/revisions"}],"predecessor-version":[{"id":43357,"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/posts\/22539\/revisions\/43357"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/media\/22540"}],"wp:attachment":[{"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/media?parent=22539"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/categories?post=22539"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ben.com.vn\/tin-tuc\/wp-json\/wp\/v2\/tags?post=22539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}